I had a terrible experience at this establishment and would not recommend it to anyone. I spent my hard earned working money to only get terrible service from the MANAGERS (Jason, and Shelia) and no car. It feels as if they are running more of a scam than an actual business. If this is the type of representation coming from Toyota I would never spend another dollar with this company again and neither should anyone else. I would rate this place with NO stars if possible.
Very good customer service. However they were supposed to replace the transmission and gave me the car back without replacing it! That's a pretty large mistake.
I hate taking my vehical here, just about every time I have a crapy experience. The only reason I deal with it is bc the oil changes and tire rotations are free.
I have rented a car here twice when I was having my car serviced at Bruce Lee Auto, just down the road. I chose them because they are within walking distance, as we only have one car.
On edit: Oh wait, definitely another complaint--they have only a contact form, not online reservations. 1999 called, they want their website back.
Each time they have done a perfectly good job, even when I didn't have a reservation. My only complaint is waiting in line again just to drop off.
Darcars 355 Toyota Rockville Rental Center is a US Car Rental based in Rockville, Maryland. Darcars 355 Toyota Rockville Rental Center is located at 15625 Frederick Rd, Rockville, MD 20855, USA.
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