Two younger people working here today, guy and gal, were super nice and hooked up trailer for me. Friendly and willing to joke around a bit which was nice. They were speedy and competent. Will use again. My arrival interrupted one of their lunches and they immediately took a break from it to help me and seemed happy to do so. Now THAT is customer service!
The staff were friendly and helpful. They were also very patient and willing to chat during the business transaction.
No stars! I reserved a truck and on the day I was suppose to pick up They couldn't find my reservation! I was given the run around told to call different stores. I reserved with THIS store! Since no one was able to help me I ended up having to find another option at the last minute to move my things and this store then tried to charge me a cancelation fee! Don't trust them! They loose your reservation then TRY to charge you for not picking up the truck you were told you didn't have.
Before I returned the rental truck, I added enough gas to the truck so it matched the gas level when I received the truck, but the rental office forced me to add an extra four gallons of gas, and charged me the travel between the rental office and the second gas station I was forced to use.
Well located, pleasant customer service and wide choice of vehicles and services available.
U Haul Moving Storage Of King Farm is a US Moving Company based in Rockville, Maryland. U Haul Moving Storage Of King Farm is located at 1355 Piccard Dr #135, Rockville, MD 20850, USA.
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