A rare miss for Hilton. An otherwise well-presented location plagued by technical problems. From a door lock that kept failing to a toilet that ran every ten minutes to a hallway that reeks of someone's room service hours later, it's clear this place is not as well maintained as it appears at first glance. Above average breakfast and weeknightly snacks and drinks help salvage what would otherwise be an unacceptable stay.
Staff was very friendly and helpful. Breakfast was better than expected and evening reception was great. The room was very clean. Hotel was quiet, we did not hear any noise from the hallway or outside the hotel during our stay. Shuttle ran till 6p, would have liked it to run later but the staff was up front about the times before we checked in and made every effort to help us. We are definitely going to return!
It's a nice location, with very nice rolls. The pool is nice, and has a lifeguard. I had a great time.
Managers reception is great in the weeknight evenings. The staff was fast to fix the door lock, which refused to open for whatever reason. It was fixed. The hot tub is good and the fitness center is super clean.
My room was 58 degrees and freezing, heat took 6 hours to warm up. Bed is extremely uncomfortable and the pillows are like plastic bags. The WiFi has such poor signal it won’t even pull up google. Nice size rooms...but they are suites.
Homewood Suites By Hilton Rockville Gaithersburg is a US Lodging based in Rockville, Maryland. Homewood Suites By Hilton Rockville Gaithersburg is located at 14975 Shady Grove Rd, Rockville, MD 20850, USA.
Please contact with Homewood Suites By Hilton Rockville Gaithersburg using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Homewood Suites By Hilton Rockville Gaithersburg opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Lodging in Rockville